Legal
Privacy Policy
Last updated: 2026-05-06
Who We Are
The Detail Guy (The Detail Guy) operates https://thedetailguyva.com. We can be contacted at thedetailguyva@gmail.com or (540) 815-2040.
What We Collect
When you use our website, we collect:
- Contact form submissions: Name, email, phone number, service interest, message, and the page that referred you.
- Automatic technical data: IP address, browser type, device type, operating system, referring website, pages viewed, and time spent on pages.
- Behavior data: Mouse movements, clicks, and scroll depth (recorded by Microsoft Clarity for usability analysis).
How We Collect It
- Contact form fields you fill out
- Cookies and similar tracking technologies
- Analytics scripts loaded via Google Tag Manager (Google Analytics, Microsoft Clarity)
- Server logs from our hosting provider (Cloudflare)
Why We Collect It
- To respond to your inquiries and quote requests
- To understand how visitors use our site so we can improve it
- To prevent spam and abuse
- To measure marketing effectiveness
Who We Share It With
We share your data only with the service providers required to operate the site:
- Resend -- sends contact form submissions to our inbox. Privacy policy.
- Cloudflare -- hosts the site and provides security/spam protection. Privacy policy.
- Google -- Google Analytics and Google Tag Manager track site usage. Privacy policy.
- Microsoft -- Microsoft Clarity records anonymized session data. Privacy policy.
- Rova Web -- our website operator receives a copy of contact form submissions for support and audit purposes.
We do not sell your personal information.
How Long We Keep It
| Data | Retention |
|---|---|
| Contact form submissions (email content) | Indefinite, in our email inbox; you can request deletion at any time |
| Resend processing logs | 30 days |
| Rate limit data (IP addresses) | 2 minutes |
| Google Analytics data | 14 months |
| Microsoft Clarity recordings | 30 days |
| Google Search Console data | 16 months |
| Cloudflare server logs | 7 days |
Your Rights
You can:
- Request a copy of the personal information we hold about you.
- Request deletion of your contact form submission and any other personal data we hold.
- Opt out of analytics tracking using browser tools like Google's Analytics opt-out or browser-level tracking protection.
- Disable cookies in your browser settings (some site features may not work).
To make any of these requests, email thedetailguyva@gmail.com.
Cookies
We use cookies for:
- Essential operation -- bot protection (Cloudflare Turnstile)
- Analytics -- Google Analytics, Microsoft Clarity
- Tag management -- Google Tag Manager
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at thedetailguyva@gmail.com.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent version.
Contact Us
Questions about this policy? Email thedetailguyva@gmail.com or call (540) 815-2040.